Windows 10 Remote Desktop not working. The second option which has worked for many is to disable IPv6 on your network adapter. By default, Windows prefers IPv6 over IPv4. So if you are having problems using IPv6 to connect to the servers, you can force your computer to use IPv4 only. Allow Remote Desktop App in Windows Firewall. If Remote Desktop App is not enabled in Windows Defender Firewall Settings. Then also Windows 10 Remote Desktop Not Working problem does occur. To enable remote desktop in Firewall, follow these instructions. Click on the Start button and search for “Firewall”.
Windows Remote Desktop (also called RDP or Remote Desktop Protocol) is a great feature used to access the computer over the network. But sometimes RDP due to some reasons stops working. Users report Windows 10 Remote Desktop Not Working. If you are unable to use the Remote Desktop app in Windows 10, RDP’s no longer working after windows 10 1903 upgrade? Here are some possible solutions to common problems you might encounter when trying to connect to a remote PC.
The Remote Desktop Protocol or RDP is a key feature in Windows 10 Pro. With that enabled, you can connect to computers on the network, either to troubleshoot issues or to work from that computer. Remote desktop not working in Windows 10? I use No-ip, and have a registered host name that I have used in the past to connect to my Windows 8.1 system Since a clean install of Windows 10, I no longer can connect using the MS remote desktop app on my mac to my pc. Sep 17, 2019 Remote desktop not working windows 10 Windows Remote Desktop (also called RDP or Remote Desktop Protocol ) is a great feature used to access the computer over the network. But sometimes RDP due to some reasons stops working.
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- 1 Remote desktop not working windows 10
- 2 Remote Desktop Connection has stopped working
Remote desktop not working windows 10
If you see this error “The remote PC can’t be found” make sure you have the right PC name, and then check to see if you entered the name correctly. If you still can’t connect, try entering the IP address of the remote PC instead of the PC name.
If you are getting There’s a problem with the network,
- Make sure your router is turned on (home networks only).
- The Ethernet cable is plugged into your network adapter (wired networks only).
- Your PC’s wireless switch is turned on (laptops on wireless networks only).
- Your network adapter is working.
Enable Remote Desktop in Windows Settings
Check the Windows 10 computer is accepting RDP requests from other network computers.
- Right-click on This PC, select Properties.
- From the System, window click Remote Settings link, on the left part of the page.
- On the System Properties window, move to Remote tab,
- select the Allow remote connections to this computer.
- Also, uncheck the Allow connections only from computers running Remote Desktop with Network Level Authentication (recommended) check-box.
- click Apply and ok.
Open your “Network and Sharing Center” from the control panel, Network & Internet. And make sure it says “Private Network” under the network name. If it says public, it won’t allow incoming connections (so that you are protected when taking your computer in public hotspots).
Allow RDP in Windows Firewall
Here another effective solution, allow RDP in windows firewall, to fix the problem. If because of security reasons as it gives security warnings while you try to access your computer from a different device.
Also temporarily disable or uninstall antivirus software if installed.
In case of windows firewall warnings, we have to turn it on
- Type “firewall” in the search and open Windows Defender Firewall.
- From the left menu click on Allow an app or feature through Windows Firewall.
- Click on change settings
- Now find Remote Desktop and turn it on
There you go, windows firewall will now allow you to connect to this PC remotely using remote desktop protocol.
Disable IPv6 protocol
A number of users report disable IPv6 (internet protocol version)on your network adapter help them to resolve the problem.
- Press Windows + R, type ncpa.cpl and ok to open network connections window.
- Right click on the adapter for which you want to disable it, and select properties.
- Look for the checkbox which says Internet Protocol Version 6 (TCP/IPv6), uncheck it.
- Click on OK, and restart your computer.
Remote Desktop Connection has stopped working
If you notice remote desktop connection closed with error “Remote Desktop Connection has stopped working” first try to allow RDP in windows firewallThen
Check RDP and its related services running
- Open Windows services using services.msc.
- Look for service that contains “remote” term in their name.
- Check all of these services must be set either to Manual or Automatic plus none of them should have Disabled status.
Turn off Printer Redirection for Remote Desktop
If you notice that your connection crashes with the remote computer again and again then you should Turn off Printer Redirection for Remote Desktop this helps to fix the problem.
- Press Windows + R, type mstsc and ok.
- When RDP window opens click on show options.
- Move to local resources
- Uncheck printers, under local devices and resources.
Now connect to the remote computer, I am sure there is no more Remote Desktop Connection has stopped working”
Did these solutions help to fix windows 10 Remote desktop not working, Remote Desktop Connection has stopped working on windows 10, 8.1 and 7? Let us know in comments below, Also read:
RDP (Remote Desktop Protocol) is an important feature of Windows 10. This allows the users to control the system from another device or regain files or provide PC support. This is convenient for the customers. But if your system is not connected to the internet properly, then you are not able to make use of the RDP feature in Windows 10. However, there are other factors as well that causes the Remote Desktop connection issue in Windows 10.
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There are various free utilities that provide setup with a remote connection. In this article know how the RPD connection works and also how to troubleshoot remote desktop connection problem in Windows 10.
Since the proper networking is the basic requirement of RDP, so be sure that both computers sources are communication well or not test the network connection. And first, try to fix the problem by enabling the built-in RDP utility in Windows 10.
Troubleshoot Remote Desktop Connection Issues in Windows 10
Method 1- Enable Remote Desktop for Windows 10
The RDP feature is by default disabled and to fix the problem, you need to turn the remote feature on. Follow the given steps:
- First type: remote settings into the Cortana search box.
- Now choose the option Allow Remote Access to your computer from the results at the top.
- Next System Properties will open to the Remote tab.
- You need to select Allow Remote connections to this computer from there.
- And for better security keep the box checked for Network Level Authentication.
- And lastly, enable incoming remote connections on the connected PC.
Now check the RDP is working properly or not in Windows 10. If not then make use of the method 2.
Method 2 – Check the Firewall
Here you need to verify the Windows firewall as this might also be creating the problem:
- Go to Control Panel then Windows Firewall and click on Allow an App or feature through.
- Now in this Window select the Remote Desktop Connection if it is not enabled by default and click on Change Settings.
- Check the firewall settings and enable all incoming Remote Desktop Connection
By checking the firewall settings you can fix the problem but if not then you need to check some other important services. The RDP service is provided by Windows and this service must run in any Windows OS it doesn’t matter it is enabled or properly checked. But if the RDP service is not running automatically then you need to run it manually.
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Method 3 – Remote into Your PC
Chrome Remote Desktop Not Connecting Windows 10
You have many choices when it comes to remotely connect to the other computer. For this use traditional desktop app or the Remote Desktop universal app
Tip: If you have a lot of PCs and devices on your home network, a useful free utility to use is Advanced IP Scanner
- Install and launch the app and type a name for the PC, its hostname or IP address, and select Connect.
- Next enter the username and password used for the computer you’re connecting into. And also, if you’re going to remote into it often, then check the box to remember your credentials.
- You will get the security message, click Go ahead and Connect and check the box for it to not remind you again.
- Next, you can now start using the remote computer for configuration, remote support, or as per your requirement
- You can also go to Settings and then connection settings in the app and configure the appearance, devices and also make other adjustments according to your requirement.
Method 4 – Remove your Credentials from Remote Desktop
According to some users, the Remote Desktop won’t connect because of the issue with credentials. So remove the credentials to fix the RDP connection issue.
Follow the steps to do so:
- Hit Windows + SKey > enter remote desktop. And from the menu click on Remote Desktop Connection.
- As the Remote Desktop Connection window opens > go to Advanced tab > click on Settings.
- Next click on Delete Credentials.
- After deleting credentials, check whether the issue is resolved or not.
Method 5 – Turn Off Custom Scaling
If the above solution won’t work for you then it might happen the issue is related to custom scaling. Many users’ uses the custom scaling on larger monitors, but sometimes this can cause issues with Remote Desktop. This can be fixed by turning custom scaling off.
Follow the steps to do so:
- Press Windows + I key to open Settings app> go to System
- Check if custom scaling is turned on, you can see “A custom scale factor is set message.” > click on Turn off custom scaling and sign out.
- And as you sign back in > the scaling should be set to default and the entire Remote Desktop problem is resolved.
Method 6 – Check if 3389 Port is Enabled
The firewall blocks certain ports for protecting your system but in some cases, this can block certain ports as well mistakenly.
The 3389 port is the one that might be blocked by Firewall and due to this, you are facing the Remote Desktop not working after Windows 10 update.
The port 3389 is utilized by Remote Desktop and if this is not enabled then you might start getting the error. And if the port enabled then disable and enable your firewall. As the quick firewall reset fixes the issue.
Method 7: Reinstall RDP Windows 10
Well, if none of the above-given solutions works for you then reinstall remote desktop Windows 10. This is the last solution that works for many users. First, uninstall the RDP and after that reinstall RDP Windows 10.
Follow the steps to do so:
- Click Start > right-click on Computer > choose Properties
- Choose the “Remote Desktop” tab > click Advanced > choose to Allow whether you have an older version or latest version of RDP installed on your system.
- Choose OK > close your windows. Restart your computer.
- RDP will now reinstall itself.
Hope after following the given solutions you are able to fix the Remote desktop connection not working in Windows 10.
Conclusion:
So this is all about the remote desktop connection not working issue in Windows 10.
I tried my best to provide the possible solutions to fix RDP connection issue in Windows 10.
Follow the given solutions one and one and get rid of the issues in Windows 10 OS.
Apart from that make use of the Windows Repair Tool if your Windows OS system is responding slowly or the apps are performing unhurriedly. This tool will gradually fix various errors in Windows 10 and also increases the performance of the PC and apps. Apart from that Windows issues and errors, this is also capable to fix Registry error, PC error, Network error, hard Drive and many others.
Additionally, if you find the article helpful or have any query, comment, questions or suggestions related, then please feel free to share it with us in the comment section below or you can also go to our Fix Windows Errors Ask Question Page.
Good Luck!!!
FIX: Remote Desktop Connection Not Working Windows 10
FIX: Remote Desktop Connection Not Working Windows 10
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Looking for the solution to fix Remote Desktop Connections not working in Windows 10 then follow the given solutions to fix the issue
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